Healthcare BPO Services
As an expert healthcare BPO service company we manage the details so you can focus on serving your patients and clients!
Problem
Underpaid for Services!
Company X operates a medical facility in the United States and has realized that they are being underpaid for the services that they deliver because diagnoses, procedures, and medical services are not being diligently coded before billing statements are sent to insurance companies.
Solution
RELIABLE OUTSOURCED MEDICAL CODING!
Global Virtuoso’s experienced medical coders have expertise in reviewing clinical statements and assigning standard codes using the ICD-10 classification system. Should Company X have specific requirements for a different coding standard, GV has access to a vast pool of skilled medical coders and can also train its existing coders to be able to work with different standards.
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Problem
We Want to Offer 24/7 Screening and Appointments!
Company X operates a medical clinic and would like to offer its patients a 24/7 appointment platform as well as a basic triage service to screen afterhours calls. The cost of employing a nurse around-the-clock is prohibitive, but Company X recognizes that it needs to offer innovative services if it wishes to remain a market leader in the USA.
Solution
24/7 HEALTHCARE & MEDICAL Records BUSINESS PROCESS OUTSOURCING (BPO) SERVICES!
Global Virtuoso’s team of experienced nurses and case managers answer calls and e-mails around-the-clock and can help medical practitioners ensure that their appointment hours are maximized. When a clinic operates from 9 am to 5 pm and a patient decides at 7 pm that they need to cancel their appointment the next morning, GV takes the call, acknowledges the cancellation, and calls the next patient on the waitlist to offer them the appointment slot that has just been vacated.
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Outsourced Healthcare BPO Services
Why do insurers, hospitals, clinics, and group practices across the globe, including in the United States, trust Global Virtuoso for their outsourced healthcare services?
Because we take the time and have a process to truly understand your healthcare company. We have the expertise to become your advisor and partner! And we have a wide range of outsourced medical coding, healthcare practitioner scheduling and appointment setting, medical records indexing, live telephone triage and other healthcare BPO services for your company in the United States and across the world!
Outsourced Healthcare BPO Services
Why do insurers, hospitals, clinics, and group practices across the globe, including in the United States, trust Global Virtuoso for their outsourced healthcare services?
Because we take the time and have a process to truly understand your healthcare company. We have the expertise to become your advisor and partner! And we have a wide range of outsourced medical coding, healthcare practitioner scheduling and appointment setting, medical records indexing, live telephone triage and other healthcare BPO services for your company in the United States and across the world!
- Medical billing
- Medical coding
- Insurance billing
- Insurance coding
- Medical voice transcriptions
- Medical records indexing
- Healthcare provider calendar and waitlist management
- Medical claims processing
- Physician answering service
Have a complex healthcare problem that you need help with? Let’s talk!
The relationships that we have with our customers is very intimate – as a healthcare BPO provider we function as an extension of our customers operation rather than in a typical client-vendor model.
